vet365 Terms and Conditions — Complete Platform Usage Guidelines

01 General Introduction

Vet365 (https://vet365.win) is an online gaming platform operating under an international license. These Terms and Conditions ("Terms") form a legally binding agreement between vet365 and its users.

By using our website, mobile app, or any of our services, you are deemed to have fully read, understood, and accepted these Terms. If you do not agree, please do not use vet365.

These Terms are consistent with applicable laws and regulations in Bangladesh. In the event of any dispute, the decision of the vet365 legal team shall be considered final.

02 Account Register

To open an account with vet365, you must provide accurate and complete information. Registering with false or misleading information may result in account termination and balance forfeiture at any time.

• Each person may register only one account.
• Creating multiple accounts from the same IP address, device, or payment method is prohibited.
• Your account password must be kept strictly confidential and must not be shared with anyone.
• Verification of the mobile number and email address provided at registration is mandatory.
• Account security is your own responsibility.

03 Age Verification & KYC

The minimum age to play on vet365 is 18. Opening or using an account by anyone under 18 is strictly prohibited. vet365 is firmly committed to protecting minors from gaming.

As part of the KYC (Know Your Customer) process, the following documents may be required:

• Scanned copy of National ID (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• A selfie holding your ID document.
• Screenshot of the payment method for verification.

04 Deposits and Withdrawals

Vet365 supports all major payment methods in Bangladesh. The following terms apply to deposits and withdrawals:

• Minimum deposit: BDT 500. Minimum withdrawal: BDT 1,000.
• Withdrawals may only be made to the same payment method used for the deposit.
• Withdrawals to Mobile Banking, Nagad, and Rocket are typically processed within 1–4 hours.
• Bank transfers may take 1–3 business days to process.
• vet365 reserves the right to suspend payments in the case of suspicious transactions.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.

05 Bonuses & Promotions

Vet365 offers a variety of bonuses and promotional offers. Each bonus has its own terms, which must be read carefully before acceptance. General bonus terms:

• Welcome Bonus: Up to 100% on your first deposit. Wagering requirement: 30x.
• Reload Bonus: Up to 20% of your weekly deposit. Wagering requirement: 25x.
• Cashback offer: up to 10% of weekly net losses. No wagering required.
• If wagering requirements are not completed within 7 days of claiming a bonus, the bonus will be forfeited.
• Multiple bonuses cannot be used simultaneously.

06 Gaming Rules

All games on vet365 are conducted fairly and impartially. Game outcomes are determined using RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

• Every game has its own rules, available in the "Help" or "Rules" section within the game.
• In Live Casino games, the dealer's decision is final.
• If a game is interrupted due to a technical error, the wager amount will be refunded.
• Winnings resulting from software bugs or errors are void and will be cancelled.

07 Prohibited Activities

The following activities are strictly prohibited on the vet365 platform. Violations will result in permanent account closure and possible forfeiture of all balances:

• Using automated bots or software to play games.
• Collusive cheating or colluding with other players.
• Depositing funds from money laundering or illegal sources.
• Claiming bonuses through multiple accounts (Multi-Accounting).
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Harassment of or inappropriate conduct toward other players or staff.

08 Account Closure and Suspension

Vet365 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• If KYC verification is not completed or false information is provided.
• During investigation of suspicious or unusual transactions.
• As directed by a court or law enforcement authority.

Upon account closure, any valid balance (excluding bonuses) will be returned after verification, unless grounds for forfeiture exist.

You may close your account at any time by contacting our support team.

09 Privacy and Data Protection

Vet365 takes the protection of your personal information seriously. In accordance with our Privacy Policy, collected data is used solely for service delivery, verification, and legal compliance.

• Your information is never sold to third parties.
• All data is secured with SSL encryption.
• Please read our Privacy Policy page for more details.

10 Responsible Gaming

Vet365 is firmly committed to responsible gaming. Gaming is entertainment — we are dedicated to ensuring it never becomes an addiction.

• Each account supports daily, weekly, and monthly deposit limits.
• Through the Self-Exclusion option, your account can be deactivated for anywhere from 6 months to permanently.
• If you are experiencing gaming-related issues, our support team provides free advice and referrals.

11 Limitation of Liability

Vet365 is not liable for the following:

• Games disconnecting mid-session due to internet connection loss.
• Losses caused by software or hardware issues on your device.
• Delays or issues caused by third-party payment gateways.
• Service interruptions due to unscheduled technical maintenance.

In the event of any dispute, the maximum liability is limited to the original amount of the transaction in question.

12 Changes to Terms

Vet365 reserves the right to modify, amend, or update these Terms and Conditions at any time. Registered members will be notified of significant changes via email or an on-platform notice.

Continued use of vet365 after any changes will be taken as your acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.